52000 Privacy Policy — Your Information, Our Protection
This policy explains how 52000 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Please read it carefully.
Effective: 1 January 2026. Applies to all 52000 platform users.
1. Information We Collect
52000 collects several types of information from users during registration, platform use, and financial transactions. This information is necessary for us to provide a secure, accurate, and fully functional service.
Full name, phone number, email address, date of birth, and password chosen at registration. We may also request a copy of your identification document for account verification purposes.
Device type, operating system, browser version, IP address, time zone, and other technical information automatically sent by your device when you access the platform.
Deposit and withdrawal transaction details in MYR (RM), including the payment method used (FPX, Touch 'n Go eWallet), amount, and transaction date. Full card numbers or bank account numbers are not stored directly by us.
Pages visited, bets placed, active session duration, in-platform actions, and category preferences. This data helps us understand how users interact with the platform.
2. How We Use Your Information
52000 uses collected information for specific, limited purposes only. We do not use your data for any purpose beyond what is stated below without your prior consent.
- Account management: To create, verify, and securely manage your user account.
- Transaction processing: To process deposits and withdrawals in MYR (RM) accurately and securely.
- Platform security: To detect and prevent fraud, money laundering, unauthorised access, and suspicious activity.
- Service improvement: To understand how users engage with the platform and continuously improve the user experience.
- Legal compliance: To comply with applicable Malaysian legal requirements, including identity verification and transaction reporting obligations.
- Support communications: To respond to enquiries, complaints, or requests for assistance submitted to our support team.
3. Cookies & Session Tracking
The 52000 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small files stored in your browser when you visit our website.
We use two types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to keep you logged in during an active session and to save temporary preferences within the platform.
- Persistent cookies: Stored on your device for a set period. These help us recognise you on return visits and deliver a more personalised experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 52000 platform.
4. Data Storage and Security Measures
Your personal information is stored on servers protected to industry security standards. 52000 implements a range of technical and organisational measures to safeguard your data against unauthorised access, accidental disclosure, alteration, or destruction.
Our security measures include data encryption in transit via HTTPS, strict internal access controls, regular security audits, and continuous system monitoring. Only authorised personnel may access users' personal information for legitimate operational purposes.
While we take all reasonable steps to protect your data, no security system is entirely risk-free. We encourage users to use strong, unique passwords and never share their login credentials with anyone.
User data will be retained for as long as the account remains active, or for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
Sharing Information with Third Parties
52000 does not sell, rent, or transfer users' personal information to third parties for commercial purposes. We only share information with the following parties under limited circumstances:
- Payment service providers that process deposit and withdrawal transactions in RM
- Government authorities or law enforcement when required by law
- Technical service providers who assist us in operating the platform infrastructure, subject to strict confidentiality agreements
5. User Rights & How to Contact Us
Right to Access and Correction
Users have the right to request a copy of the personal information we hold about them. If any information is found to be inaccurate or outdated, you have the right to request a correction. Requests can be submitted via email to our support team and will be processed within a reasonable timeframe.
Right to Deletion
Under certain circumstances, you have the right to request the deletion of your personal information from our systems. However, this right has its limitations — we may be unable to delete certain information if it is required to fulfil legal obligations, resolve disputes, or enforce platform agreements.
Changes to This Privacy Policy
52000 reserves the right to update or modify this privacy policy at any time. Any changes will be published on this page with an updated effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or requests regarding this privacy policy, please contact us by email at [email protected]. You may also refer to the FAQ for more information on how we manage user data. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Your Data Is Safe with Us
Register an account with 52000 confidently — your information is protected and used only for the purposes stated in this policy. Join Malaysian users enjoying our digital entertainment platform.